Scope Building a web platform that delivers for multiple stakeholders of the UK’s leading disability charity

“Thank you for all the hard work over the past months to ensure our website launched on time. It looks fantastic! We’ve really appreciated the honest, transparent and open collaboration we’ve shared throughout the project.”

Lisa Quinlan-Rahman, Executive Director of Customer Strategy and Experience

The results

%
increase in e-commerce conversions

increase in average donation value

increase in returning mobile and tablet users

The Challenge

Create a new web platform that would enable Scope to deliver multiple business objectives for its various stakeholder groups as well as support its strategic marketing campaigns

Build a website accessible to the Web Content Accessibility Guidelines (WCAG) AA standard in order to provide equal access to information and functionality to people with disabilities

What We Did

Consulted with Scope’s various internal stakeholder groups - such as fundraising, events, legacy donations, services, shops, campaigns, press, HR and policy - to ensure that their requirements were delivered with the new website

Gave the organisation complete autonomy over its content through an efficient content management workflow and a toolkit to enable easy and consistent page creation

Built a website that can meet the current and future needs of the organisation to deliver a long-term return on investment