Emerging Technologies

A.I, Voice, Chatbots, Virtual Assistants and Blockchain

A.I. and Machine Learning Services

We’ll help you understand how emerging technologies can transform your digital performance. Experts in Microsoft Cognitive Services and IBM Watson services, we’ve developed numerous award winning A.I. powered interfaces that drive commerce and improve customer services.

AWARDS: Vodafone’s TOBi Wins AI Project of the Year (Computing Digital Technology Leaders Awards)

Voice

We can help improve your customer experiences by augmenting their journeys with voice assistants. Our innovation teams can help you develop Alexa Skills, Google Assistant (including Google Home) “Actions” and even voice enabled chatbots that are integrated into your own website.

Chatbots and Virtual Assistants

Chatbots or Virtual Assistants can be a great way to improve the customer experience on your website or to take the load off your call centres. However, we can take the technology much further than these out-of-the-box, siloed applications and deliver truly integrated experiences for your customers.

We developed the world’s first end-to-end ecommerce chatbot in the telecoms industry for Vodafone and it transformed the way that people bought products.

OPINION: How the Chatbot is Evolving to Really Meet Business Needs

Blockchain

Beyond cyber-currencies, Blockchain provides a secure mechanism to share data in a distributed way across multiple stakeholders who need access to the same data. Our team can help you assess whether your project might be a suitable use case for Blockchain and we utilise the latest tools and platforms to make the development of Blockchain applications simple.