Chatbots and Virtual Assistants
Chatbots or Virtual Assistants can be a great way to improve the customer experience on your website or to take the load off your call centres. However, we can take the technology much further than these out-of-the-box, siloed applications and deliver truly integrated experiences for your customers.
We developed the world’s first end-to-end ecommerce chatbot in the telecoms industry for Vodafone and it transformed the way that people bought products.
OPINION: How the Chatbot is Evolving to Really Meet Business Needs